Frequently Asked Questions
Welcome to our help center! Here you can find answers for every question you have about our service. If you don't find your answer here, you are more than welcome to contact us.General
How do I transfer my music library?
To transfer your music library between streaming services. Just enter tunemymusic.com, click on the "Let's Start" button and follow these 4 simple steps.:
1) Select the music service you want to transfer your library from and grant TuneMyMusic app access to the selected music service.
2) Select playlists to transfer from your library.
3) Select the destination music service to which you want to send your music library and grant TuneMyMusic app access to the selected music service.
4) Click "Start transfer" and lay back while we transfer your music.😊
That's all! Now enjoy quality time listening to your favorite songs on the platform of your choice.
What Platforms does Tune My Music support?
You can view the complete list of streaming platforms that TuneMyMusic supports on our website.
For detailed information about each platform's support and integration with TuneMyMusic, please visit the following link: Supported Platforms
This resource will assist you in ensuring a seamless music transfer experience across your preferred services. How to remove Tune My Music Access to Spotify or any other music service
In order to deauthorize tunemymusic, please go to the User Settings page . Then go to the "Connections" section and click the "disconnect" button next to the relevant music service.
Does TuneMyMusic remove your playlists from the source platform?
No! We are just copying your music to the new platform, We do not change or delete anything on the source platform.
What is the maximum file size when importing a playlist using the “Upload file” option as the source?
We currently support files up to 125MB when choosing to upload your own local file as the source.
When the transfer is finished, will it show a list of songs that did not transfer?
Yes, the songs that were not transferred will be listed at the end of the process. You can select the option "Show only missing tracks," as shown in the image below. You can download a CSV file of the missing tracks by clicking the download arrow next to "Show only missing tracks."
Premium Plan
How do I purchase Tune My Music?
What plans does Tune My Music offer
We offer 2 plans:
● A free plan to transfer up to 500 tracks between all music services and export your playlist to TXT or CSV.
● A premium plan that enables you to do unlimited playlist/music library transfers and up to 20 automatic sync options between apps.
What are the billing options
We offer 2 billing tiers:
● Monthly billing of $4.50, cancel anytime.
● Annual billing (You will be billed a one-off payment of $24.00, which works out to $2.00 per month)
Can I buy Tune My Music for only 1 month?
Yes! If you just need a one-time transfer, you can buy Tune My Music monthly subscription and then cancel it. You can keep using the premium features until your premium month is over.
How do I cancel my subscription
You can cancel your subscription by clicking on the link below.
https://app.tunemymusic.com/settings
Go to the "Subscription" section, then click on the "Cancel subscription" button. What happens to my transferred music if I cancel my Tune My Music Premium Plan?
Rest assured, your music stays with you! If you decide to cancel your TuneMyMusic Premium Plan, any playlists or songs you've already transferred through our service will remain intact.